Need: To equip the CRM project team with skills to review the business processes.
In 2000 Hyundai embarked on a project to replace its Customer Relationship Management (CRM) system. The company used this as an opportunity to review its processes in advance of starting the systems element of the project.… Read more
http://www.stonac.co.uk/564/hyundai-cars-process-workshops
Need: Coach a small team of process improvement managers.
Bureau Veritas (BV) provides services that help their clients comply with standards and regulations relating to Quality, Health & Safety, Environment and Social Responsibility.… Read more
http://www.stonac.co.uk/562/bureau-veritas-project-manager-development
Need: Improve skills so teams can improve processes and run projects successfully.
QCG has a successful track record in supporting organisations improve their business performance, mainly through people related interventions. We have worked with QCG (and some of their customers) on several occasions to support them with bespoke process and project related training.… Read more
http://www.stonac.co.uk/515/qcg-development-workshops
