Need: Business process review and design in advance of the implementation of a new dealer management system.
It is a good example of making sure you review your process before you embark on a replacement system.… Read more
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All posts in category Process Improvement
Car Retail Group – Best Practice Process
Posted by Stuart Copeland on February 4, 2011
http://www.stonac.co.uk/802/car-retail-group-best-practice-process
Laurel Pub – Process Review
Need: Business process review and design in advance of the roll out of an EPOS system into 620 pubs.
The Laurel Pub Company was formed by the purchase of the Pub Division of Whitbread by Deutsche Bank in 2000.… Read more
Posted by Stuart Copeland on November 16, 2010
http://www.stonac.co.uk/557/laurel-pub-process-review
Traveline Cymru – KPI Development
Need: The organisation wanted to introduce a small number of Key Performance Indicators (KPIs) to measure performance against key areas identified by customers and stakeholders.
Traveline Cymru is a not-for-profit business funded by the Welsh Assembly.… Read more
Posted by Stuart Copeland on November 16, 2010
http://www.stonac.co.uk/554/traveline-cymru-kpi-development
Laurel Pub – Menu Costing System
Need: Menu costing system required
The Laurel Pub Company was formed by the purchase of the Pub Division of Whitbread by Deutsche Bank in 2000. The business comprised 650 managed pubs and 1500 pub premises leased to independent managers.… Read more
Posted by Stuart Copeland on November 15, 2010
http://www.stonac.co.uk/542/laurel-pub-menu-costing-system
EEDA – Grant Funding Process
Need: New grant funding team and process.
East of England Development Agency (EEDA) is one of nine English regional development agencies and is tasked with improving the region’s economic performance and ensuring the East of England remains one of the UK’s top performing regions.… Read more
Posted by Stuart Copeland on November 15, 2010
http://www.stonac.co.uk/529/eeda-grant-funding-process
VT Group – Process Improve Vehicle Maintenance Operation
Need: Improve throughput of vehicles through workshops.
VT Support Services is a leading operator in defence, emergency and commercial markets in the UK and overseas, managing key asset availability and engineering support contracts.… Read more
Posted by Stuart Copeland on October 27, 2010
http://www.stonac.co.uk/262/262
Bureau Veritas – Service Planning
Need: Review the production planning process of the 400 inspection team.
Bureau Veritas (BV) provides services that help their clients comply with standards and regulations relating to Quality, Health & Safety, Environment and Social Responsibility.… Read more
Posted by Stuart Copeland on October 27, 2010
http://www.stonac.co.uk/213/213