To support the implementation of programmExpress to new customers through set up and training.
programmExpress is a Web Based Portfolio, Programme and Project reporting tool, used by large corporates since 2002.
Stonac continues to support programmExpress with their implementation and training requirements.
Issues / Challenges
• Establishing customer requirements
• To develop the product to meet requirements whilst maintaining its simplicity
Aims of the project
To continue to develop the software to improve usability, functionality and/or compliance.
• Implement the project plan
• Establish user-names and passwords
• Provide Access
• Deliver training to users
• Group training sessions
• Provide follow-up documentation
• Provide follow-up support
• Fully implemented software system delivering the monitoring and reporting requirements of the customer
For the customer:
• Product in use
Each customer has different needs and consequently, delivery of the training requires different methods.