1       Introduction

This privacy policy sets out how Stonac Ltd uses and protects any information that you give us.

Stonac Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

This policy explains: 

  1. How we collect personal information
  2. What information we collect
  3. How we use your information
  4. Legal basis for this policy
  5. Who we share your information with
  6. How we protect your information
  7. How long we keep your information
  8. How we use cookies
  9. Links to other websites
  10. Your rights
  11. The data protection regulator

Stonac Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 24th May 2018.

If you have any queries about this policy please contact: Data Protection Compliance Officer, Stonac Ltd. 15 Shuttleworth Grove, Wavendon Gate, Milton Keynes MK7 7RX.

This policy is written in accordance with the General Data Protection Regulation (GDPR). We are registered with the Information Commissioner’s Office (ICO) as a data controller under number Z5428498

2       Policy

2.1       How do we collect personal information?

Personal information is information that can be used to identify you. You give us this when you ask about our activities via our website; register with us for an event; send or receive an email; or ask a question about our services / use our services.

2.2       What information we collect

We may collect the following information:

  • Name and job title
  • Contact information including email address

We collect this information through our website and via Eventbrite.  If you sign up for our newsletter we will send out newsletters periodically using Dotmailer.

When it comes to any further personal information recognised by data protection law as sensitive, such as your CV, we’ll only request this where there is a clear reason to do so and we’ll always make these reasons clear to you.

2.2.1      Debit and credit card information

If you use your credit or debit card to pay for an event we organise then you will be going through partner companies, such as Eventbrite or Sage and the information you give, such as your credit card number and contact information, is provided so that the transaction can take place. We will make sure this is done securely and in accordance with the Payment Card Industry Data Security Standard (PCI DSS). The payment will be processed by a third party and we will not store your card details.

Find out more about PCI DSS.

2.3       How we use your information

We require this information to understand your needs and provide you with a better service, and for the following reasons:

  • Internal administrative purposes (such as accounting records)
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. We may use the information to customise the website according to your interests.

2.4       Legal basis

When we collect and use your personal information, we will comply with the legal basis given in data protection law.

One of these is where we have obtained your specific consent. For example, this might be where we are required to ask for your consent to send you direct marketing by email or SMS.

You can choose not to receive these communications at any time by emailing fiona.copeland@stonac.co.uk or by writing to 15 Shuttleworth Grove, Wavendon Gate, Milton Keynes MK7 7RX

Data protection law also sets out when we have a legal obligation to use or disclose information about you. For example, retaining for recording records of sales, returns and complaints under the Consumer Rights Act 2015.

2.5       Who do we share your information with?

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

2.6       How we protect your information

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

We also take appropriate measures to make sure the information disclosed to us is:

  • Kept secure, accurate and up-to-date and
  • Kept only for as long as it’s needed for the purposes for which it was intended

But while we aim to protect your personal information, we cannot guarantee the security of any information you post, email or transmit by other means to us. You do so at your own risk.

In the event of a security breach of personal data we will report to the regulator within 72 hours as per GDPR guidelines.

2.7       How long do we keep your information?

We regularly review how long we hold personal information. We are legally required to hold some types of information to fulfil our statutory obligations (for example copies of invoices). We will hold your personal information on our systems for as long as needed by the relevant activity. If you asked us not to contact you again we would hold a record of that indefinitely. You can let us know via our website or by email if you wish to go back on our database later. Where your information is no longer required we will dispose of it in a secure manner.

2.8       How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

2.9       Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

2.10    Your rights

You have the following rights in relation to your personal information:

  • To ask for a copy of the personal information we hold about you and for us to correct any inaccuracies
  • To request us to erase your personal information; to restrict our processing of your personal information, or to object to our processing of your personal information

If you want to exercise these rights, please contact the Data Protection Compliance Officer at Stonac Ltd, 15, Shuttleworth Grove, Wavendon Gate, Milton Keynes MK7 7RX.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

We will respond within 30 days once we receive your written request and proof of identification.

We reserve the right to charge an administration fee for excessive or manifestly unfounded requests.

2.11    The Data Protection Regulator

You can get more information and advice about data protection or reporting a concern about data protection from:

Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline: 0303 123 1113
From outside the UK: +44 1625 545 745