A few days dominated by automotive direct sales, or more commonly known as Agency!

In the latest edition of Auto Retail Network’s Bulletin, I collaborated with Jonathan Spence in an article discussing the need for ‘Direct Service’ to accompany ‘Direct Sales’.

Then, last week, at the Finance & Leasing Association’s Motor Finance Convention, I spoke on the topic of Agency in the context of the automotive finance world. Slightly scary – back on the face to face ‘speaking horse’

Most of the OEMs have a stated position now so their change curves are vertical. A lot going on!